FOR MED SPA OWNERS WHO HAVE HEARD "QUALIFIED LEADS" BEFORE
You hired an agency. Why are you still chasing the leads?
The ads, the follow-up and the bookings, built inside accounts your clinic owns and run by us from day one. You keep the control. We keep the work.
No black box: your clinic owns itBooks into the software you already useMonth to month, cancel any time
72hto your first campaign
Yours.We do the work.
YOUR LAUNCHSPA SYSTEMFrom Facebook click to booked appointment
Open any timeWhat happens after the clickSee every step
Nothing hidden
See the ad, messages and booking.
Meta campaigns managed for you
WHEN THE CALENDAR NEEDS HELP
A new room to fillAn under-booked providerA slow seasonA new deviceA growth plateau
THE PATTERN YOU ALREADY KNOW
If you still have to audit the agency, nothing left your plate.
You hired help. Now you are checking every ad yourself, and the cold leads land back on the front desk, or on you.
They start strong, then disappear
The launch gets the attention. By month three you are one account among a hundred, and you are the one emailing to ask why the numbers slipped.
The leads ghost, no-show or live two hours away
A lead report full of names means nothing when half don't answer, the rest don't book, and the one who does lives two hours away.
Follow-up lands back on you
Nobody at the clinic signed up to chase strangers between patients. And nobody wants to feel like they are pestering someone who said "maybe".
You have to audit the people you hired
You spot the wrong offer and the generic creative before they do, then get a report you can't act on.
Your clinic gets the same ad as everyone else
Stock glam and a blanket discount turn a distinct practice into one more option for price shoppers, and the same template is already running across town.
WHAT IS BUILT DIFFERENTLY
The ad is only the first step.
Launchspa connects the parts that turn paid attention into a booked patient, inside a system your clinic owns.
Campaigns start with the treatment you need to fill.
Built in house around that treatment, not stock glam or a blanket discount pulled from a template library. You never have to think up another monthly special.
Nova AI replies while the patient is still interested.
The "how much is Botox?" back-and-forth gets answered at 1 a.m., by text, from what you have approved. Nobody at the clinic picks up a phone until someone is ready to book.
The ones who book, show up.
Nova AI takes a deposit or card on file when it books, so the people on your calendar are the people who walk in.
We manage toward patients who book and walk in.
Clicks and leads are inputs. A patient in the chair is the operating metric, which is why bookings take a deposit or a card on file.
You can see what happened, and you keep every part.
Every conversation, booking and ad is yours to open any time. The ad account, CRM, patient data and creative stay in your clinic's name.
WHAT HAPPENS AFTER SOMEONE CLICKS
Someone clicks your Facebook ad. Here is what happens next.
Open any lead and see the ad they came from, every message they got, and whether they booked.
They tap the ad
Someone sees an ad for one specific treatment on Facebook or Instagram.
They get an answer in seconds
By text, day or night. Nova AI answers from what you have approved about your clinic, treatments, prices and hours included, and hands anything it has not been told to a person instead of improvising.
They get asked what matters
Whether they actually want the treatment or are just curious, the questions they would ask your front desk, and the health questions your intake form would ask. Then it checks your availability.
The ones who are ready get booked in
Straight onto your real calendar, in the software your front desk already uses, with a deposit or card on file.
Not ready yet? Nova AI picks the conversation back up a few days later, in context, with spaced-out check-ins. Nobody at the clinic has to chase a "maybe", and nobody gets flooded.You see where they came from
When they show up, you know which ad brought them. Not clicks. The patient in the chair.
Launchspa
YOUR SYSTEMMSWHAT HAPPENS AFTER THE ADEvery patient gets a clear next step
Open any time ↗From ad tap to appointmentSee every step
1Ad tapped→2Answer sent→3Questions asked→4Booked in→5Ad visible
Nova AI handles the back-and-forth before that.
No guessworkTHE TIMELINE
A campaign in 72 hours. The whole machine yours by week six. Run by us from then on.
The six weeks are not a waiting period. The flash fill goes out first, the Meta ads follow within a week, and while they run we build the rest of the machine inside your accounts.
Your flash fill campaign goes out
To patients already in your database, with no ad spend. It is meant to fund the ads that follow.
First winYour Meta ads go live
Treatment-specific campaigns inside your own ad account, with Nova AI working every enquiry by text.
Campaigns liveThe whole machine is yours
The campaigns have been running since week one. Meanwhile we build the rest inside your accounts, the eight parts below, until the whole lead-to-booking machine is in your clinic's name. If you fired us in week seven, it would all keep working.
Yours to keepWe keep managing Meta. You never have to notice a dip.
Campaign changes happen within 24 hours of a request, and we change what needs changing before you have to spot the slide and chase someone.
Managed ongoingWHAT IS ACTUALLY INSTALLED
The parts other agencies hand back to you.
Launchspa does not stop at a lead form or a dashboard. These parts work together inside accounts you control.
Meta campaigns
Treatment-specific Facebook and Instagram campaigns, built and managed inside your own ad account.
Offer and creative
Built in house around the treatment you want to fill, not a stock promotion recycled across clinics.
Flash fill campaign
A campaign to the patients already in your database, out within 72 hours, with no ad spend. It is meant to fund the ads that follow.
One place for every lead
Every conversation, booking and ad source in a system your clinic controls. Open it any time.
Nova AI
Answers new enquiries by text in seconds, asks the qualifying questions, books the ready ones with a deposit and follows up with the rest.
Booking into your software
Two-way sync with the calendar your front desk already uses, so nothing gets double-booked and nobody re-enters a patient.
Reporting you can act on
Which ad produced the enquiry and the booking, and what each booked patient cost. Not a click report.
Ongoing Meta management
We watch performance, change campaigns within 24 hours of a request, and handle Meta's ad rejections and account reviews start to finish.
WORKS WITH YOUR BOOKING SOFTWARE
Keep the software. Lose the extra call list.
Launchspa books straight into the calendar your clinic already runs on. Nothing gets double-booked, nobody re-enters a patient, and there is no second system to learn.
BoulevardJaneVagaroAesthetic RecordZenotiMangomintGlossGeniusSquare
L
THE ARRANGEMENT
We run it.
You own it.
No waiting for a login. No wondering what is happening in the background. The ad account, CRM, patient data and creative are in your clinic's name from day one. If we ever part ways, they stay there and keep working.
WHAT OWNERS ARE ACTUALLY BUYING
A fuller calendar should give you a life, not another job.
Some owners want a calmer solo practice. Others need to fill a new room, provider or device before opening the next location. The common goal is dependable patient acquisition without living in the inbox or Ads Manager.
Booked out without wearing every hat.
A steadier calendar, and evenings that are not spent answering "how much is Botox?" or checking whether the ads are still running.
Fill the capacity you already paid for.
Put the room, provider or device to work, then decide whether growth means a calmer clinic or another location.
THE NUMBERS WE CAN STAND BEHIND
204 booked appointments across four campaigns.
One beauty and aesthetics campaign produced 93 appointments in 30 days from 260 leads. That is better than one booking for every three leads.
These are beauty and aesthetics clinics, not med spas: a different ticket and different economics. We show them because the method is the same. We do not promise the same numbers.WHAT THIS IS NOT
No black box. No DIY homework. No annual contract.
This is not a course that turns you into an ad buyer, and it is not a set-and-forget lead service that blames your front desk when nobody books.
Launchspa builds and runs the whole system, month to month. Your clinic approves the offer, tells the AI what is true about your clinic, and runs the consultation, the treatment and the patient experience.
See the exact splitCOMPARE THE MODELS
Choose what you want to own, and what you want to run.
Launchspa keeps the ownership and visibility of in-house marketing without handing you the ad-ops workload.
The questionLaunchspaMarketing agencyDIY or course
Who manages Meta?LaunchspaThe agencyYou or your team
Who works new enquiries?Nova AIOften your front deskYou configure it
Where do the ads and offers come from?Built by usOften a templateYours to build
What do you measure?Booked patients and cost per bookingOften leads and clicksWhatever you set up
Need a campaign change?Within 24 hoursOften days or weeksAs fast as you can
When results dip?We catch it, not youOften maintenance modeYou spot it and fix it
If you part ways?Everything stays with youDepends who owns the accountsYou keep it, and run it
Launchspa
Who manages Meta?Launchspa
Who works new enquiries?Nova AI
Where do the ads and offers come from?Built by us
What do you measure?Booked patients and cost per booking
Need a campaign change?Within 24 hours
When results dip?We catch it, not you
If you part ways?Everything stays with you
Marketing agency
Who manages Meta?The agency
Who works new enquiries?Often your front desk
Where do the ads and offers come from?Often a template
What do you measure?Often leads and clicks
Need a campaign change?Often days or weeks
When results dip?Often maintenance mode
If you part ways?Depends who owns the accounts
DIY or course
Who manages Meta?You or your team
Who works new enquiries?You configure it
Where do the ads and offers come from?Yours to build
What do you measure?Whatever you set up
Need a campaign change?As fast as you can
When results dip?You spot it and fix it
If you part ways?You keep it, and run it
A STRONG FIT IF
You have a clinic to fill, not a clinic to launch.
- ✓An established med spa or injector doing roughly $10K a month or more in facial aesthetics: tox, filler, skin, lasers
- ✓Someone who can sit the consult and close in the room
- ✓A patient list that has not heard from you in a while
- ✓A room, provider or device with capacity to fill
NOT FOR
Clinics that want leads handed over and nothing else asked.
- –Pre-launch clinics with no patients yet
- –Owners who want zero involvement: you approve the offer, tell the AI what is true about your clinic, and run the consult
- –Anyone looking for Google Ads, SEO, a website or organic social. We only run Meta.
THE QUESTIONS
Because "here we go again" is a fair reaction.
Is Launchspa just another marketing agency?
We do agency work: Launchspa manages your Facebook and Instagram campaigns. The structure is different. The campaigns, CRM, creative, patient data and reporting are built inside accounts your clinic controls, and the system stays with you.
How long am I committing for, and what if it doesn't work?
Month to month. Cancel any time. And if Launchspa has not brought in at least three times what you have paid us within 90 days of signing, you get a full refund, and we keep working for free until it has.
What do you mean by a "qualified lead"?
We do not ask you to trust that label. A patient enters through a treatment-specific campaign. Nova AI checks whether they actually want the treatment, answers their questions, asks the health questions your intake form would ask, checks your availability and books them with a deposit or card on file. You can read every answer and see which ad they came from. What actually happened, not a lead count and a promise.
What about no-shows?
Every booking Nova AI makes comes with a deposit or a card on file. A patient with something on the line shows up. A patient who will not leave a card has told you something too.
Will this bury my front desk, or me, in phone calls?
No. The first reply, the questions and the follow-up happen by text, handled by Nova AI. Your team is only pulled in when someone is ready to book, asks for a person, or asks something the AI has not been told. You still own the human parts: the consultation, the treatment and the patient relationship.
What do you need from me?
Three things. You approve the offer. You fill in, or correct, what Nova AI is allowed to say about your clinic, because only you know your prices, policies and treatments. And you run the consult. Everything else, the campaigns, the creative, the follow-up, the booking connection, the reporting and Meta itself, is on us.
Who do I actually talk to when something looks off?
A person, on a direct WhatsApp line, with a reply within 24 hours, weekends included. Not a ticket queue.
What happens when Meta rejects an ad or reviews the account?
We handle it, start to finish. Rejections, appeals and account reviews are our problem. You find out when it is fixed, not from a red banner in Ads Manager.
Do we have to switch booking software?
No. Launchspa syncs two ways with the software your clinic already uses, including Boulevard, Jane, Vagaro, Aesthetic Record, Zenoti, Mangomint, GlossGenius and Square, so bookings land on your real calendar and nothing gets double-booked.
Who pays for the ad spend?
You do, directly to Meta, from your own ad account. We never touch it. Your flash fill campaign runs first with no ad spend, and it is meant to fund the ads that follow.
What do you manage, and what do you not sell?
Launchspa manages Meta advertising on Facebook and Instagram, the flash fill campaign to your existing patient list, and the connected follow-up and booking system. We do not sell Google Ads, SEO, website builds or organic social management.
How quickly does the first campaign go out?
Your flash fill campaign goes out within 72 hours of signing. Your Meta ads are live within a week. By week six the whole machine is built inside your accounts, and we keep managing it from there.
What happens if we part ways?
Everything built in your accounts stays there. Your clinic keeps the ad account, CRM, creative, patient data, reporting and access.
STILL CHASING THE LEADS?
Keep the calendar moving without wearing another hat.
Your flash fill goes out within 72 hours and your Meta ads are live within a week. By week six the whole machine is built inside accounts your clinic controls, and it stays yours.
Book a strategy call Month to month, cancel any time. A full refund if we have not tripled what you paid us within 90 days, and we keep working free until we have.